Contact Us

Call

To activate your card, report it as lost or stolen, review your account activity, load funds, or all other customer service inquiries - please call: 855-822-3293

 

Write

To make a payment, dispute a transaction or other general correspondence:
Cardholder Services
P.O. Box 550160
Ft. Lauderdale FL 33355-0160

When contacting us please provide your name, your account number and the last 4-digits of your home phone number.

Please help us help you by providing as much information as you can. A response will be sent within 10 working days of us receiving your inquiry.

Email

For comments on this site or general inquiries about the Card program, please email us at
eps.cardholder.support@fisglobal.com.